Lead time and shipment
Lead times vary by product family, quantity, and customization scope. Standard export orders are usually shipped under the terms confirmed in the final quotation or order confirmation.
Inspection before shipment
We support internal inspection, buyer inspection requirements, and selected third-party inspection workflows before dispatch.
Claims and non-conformity
If there is a quality or packing issue, buyers should notify us promptly with photos, videos, and batch information. We will review the case and propose replacement, credit, or corrective action based on the confirmed order terms.